The Challenge

Camurus needed a modern intranet that could act as a trusted digital workplace for 300+ employees across the business. Their existing intranet solution had become difficult to manage and use on a daily basis, with users facing issues such as outdated content, complicated information upload and need for a structured framework for future improvements. Employees found it increasingly difficult to find accurate and trusted information, creating a need for clear content ownership between teams.

Search and findability were vital for employees to find the correct information, quickly. Simplified navigation was required to locate content from both the intranet ecosystem and their Microsoft Sharepoint. Engaging communication was another key focus, allowing employees to share important announcements and updates that need to reach certain user groups.

The Solution

Mosaique implemented a branded LumApps employee experience platform for Camurus, designed to become the central place for trusted company information, communications, tools and employee engagement.

For Phase 1, the implementation focused on Microsoft integration, including SharePoint, Teams, search and user access. Camurus would continue to use Teams and SharePoint for collaboration and working documents, while LumApps would become the place for final, approved and published content.

The solution gave Camurus a clearer structure for content, stronger governance, improved search, targeted communication and a more engaging user experience.

The Result

Mosaique worked with Camurus to implement LumApps as a structured and governed employee experience platform. The implementation included a clear navigation structure to improve the employee experience, with simplified routes of access into the solution. Productive workflows are seamless with integrated tools and content segmentation.

Camurus made strong use of LumApps’ core capabilities, Microsoft integrations and custom design options. The solution harnesses quick, intuitive search capabilities and calls from a diverse tools directory for seamless productivity. Employees stay informed with target news and broadcasts, and internal chats through shared spaces and communities. Content is personalised and ownership is visibly segmented for ease of working. Mosaique also supported additional styling and template updates, including changes to design classes, text alignment, character limits and seasonal branding requirements.