Pipedrive header

Pipedrive LumApps

Case Study

Delivering an employee experience platform in 3 months to bring together Pipedrive’s people, communications and technology.

Pipedrive is a cloud-based software-as-a-service (SaaS) company specialising in sales-focused customer relationship management (CRM) tools. Designed to drive small business growth, Pipedrive’s AI-powered sales tools are trusted by over 100,000 companies worldwide, empowering revenue teams to achieve success.

Toru Logo

Challenges

With over 700 employees spread across 10+ locations, the organisation faced the challenge of not having a previous intranet in place. This presented a clear need to improve information architecture and findability, enhancing employee productivity and efficiency. At the same time, there was an opportunity to foster employee engagement and collaboration while promoting a sense of belonging and a people-first company culture.

pipedrive-team
Desktop-UI

The Solution

A UNIQUE DESIGN APPROACH

The solution was an intuitive, responsive, company-wide LumApps Employee Experience platform, expertly delivered by Mosaique’s dedicated intranet consultancy team. The result is a completely tailored intranet, customised to Pipedrive’s unique look and feel, featuring an intuitive UI and UX that boosts collaboration and engagement across teams and countries. By incorporating LumApps Play for video-based content, the platform reduces technology overload with an all-in-one approach, streamlines internal communications, and significantly cuts the time employees need to find content and information. Leveraging AI, users can quickly create and locate content, making this an exciting new venture for Pipedrive as they kickstart their employee experience platform with ongoing support from Mosaique and LumApps.

blog
pipedrive-logo
tablet

The Results

The new intranet is proving invaluable

The intranet solution was scoped, designed, built and launched in the given timeframe and has delivered on all of Pipedrive’s initial requirements. So far, the new intranet is proving invaluable to the communications of Pipedrive and the difference is shining through.

As a global business, the new intranet will hope to continue improving internal collaboration and communications for all of Pipedrive’s employees, with the support of Mosaique to lead ongoing improvements and implementation.

Related Work

Amrop Andi Intranet

Intranet

Delivering a digital workspace solution for Amrop to replace an outdated legacy intranet - ANDI.

APR LLP Intranet

Intranet

Digital workplace improves document and resource collaboration for UK-based legal service company.

Cavotec Intranet

Intranet

Digital workplace transformation delivers fast ROI for global engineering company.

MPA Intranet

Intranet

Digital workplace improves unity and collaboration for UK-based Professional Services business.

preloader