Chatbots allow users the capability to enhance customer understanding, improve first line communication and make sales workloads more efficient. Modern chatbots can develop quick and accurate customer service, guiding the user before reaching a human representative.
The question is: how can chatbots best support you, and where should we draw the line? When does personal communication bleed into AI?
Exciting News! We are thrilled to announce that LumApps has been recognized as a Leader in the latest Forrester Wave Report for Intranet Platforms.
In the dynamic landscape of digital workplaces, integrations serve as a binding tool to connect disparate platforms and enhancing overall efficiency. The power unlocked by digital integration can help to boost the way employees can work, both flexibly and efficiently.
Generative Artificial Intelligence is set to make user search simpler than ever before. GenAI will continue to create a new way for users to learn and engage with topics across the web. But how could it affect your site traffic?
In the era of digital transformation, adopting a mobile-first approach is of strategic importance. Especially for organisations aiming to enhance accessibility, collaboration, and productivity.
AI stands as a linchpin in the evolution of the digital workplace, reshaping how businesses operate and employees collaborate.
We are thrilled to share some exciting news for our team: Mosaique has officially partnered with LumApps, a market leading provider of innovative intranet solutions.
In the realm of digital workplace innovation, the integration of video content has emerged as a transformative force. Video is constantly enriching communication, collaboration, and knowledge-sharing within organisations.
Design is the platform that gives form to creativity. In a world where everyone can be a designer, when and where is professional design most essential?
Nano Learning is a dynamic approach to learning, now becoming a core element in fostering constant improvement and adaptability in your digital workplace.
For small businesses, marketing can seem like an endless mountain of work. You really need to know - what is right for me? It’s all about knowing your customer, knowing your market and focusing on the ways that your value can be best achieved.
The digital workplace is evolving amid demographic shifts, uncertainty over hybrid work as well as changing demands on IT. This roadmap describes the technology, talent and process changes that application leaders responsible for the digital workplace must address as they build their five year strategy.
