Seeking for your Single Source of Truth
How a centralised company platform can revolutionise your operations
SO MANY TOOLS, SO MANY PLATFORMS!
One of the most common reasons companies seek out an intranet solution is the need to centralise their operations in one place. The centrality of an intranet allows businesses to rely on a single source of truth, holding all vital information, resources and communications within one shared space, a digital company hub to gather and organise everything you use every day.
Mosaique are a UK-based intranet consultancy team, partnered with Gartner Magic Quadrant Leaders, LumApps to develop intuitive, out-of-the-box intranet solutions that make everyday tasks easier.
At Mosaique, we work with a wide range of UK based SMEs and organisations to understand their vital business needs and challenges to develop innovative digital workplace solutions that utilise the best features of the LumApps employee engagement platform.
WHAT ARE THE KEY CHALLENGES THAT INTRANET SEEKERS WANT TO OVERCOME?
The most common challenges that we learn about in discovery calls with clients are the following. These industry challenges clearly point to a need to create a single source of truth for employees.
1. INTEGRATION OF THIRD PARTY TOOLS
A key benefit of the transition to the digital workplace is the ability to integrate your existing tools and platforms under one roof, ensuring ease of access, reducing fractured working across third-party platforms and providing useful, accessible tools to support employee efficiency and productivity.
Mosaique will work with you to define the most important needs and challenges your business faces, and collaborate with you to ensure you have an intuitive stack of tools and resources, whatever they might be. Common integrations that clients request include: K2, Jotforms, MS Forms, Jira, Confluence, Miro, and more. If LumApps doesn’t currently offer it, Mosaique will work with you to develop unique integrations to what you need.
2. INTUITIVE AND UP-TO-DATE PEOPLE SEARCH
Often we come across new clients who struggle with the lack of consistency or reliability when it comes to using a people directory. The ability to conduct quick, accurate people searches across your business is important to ensure that you can utilise relevant skills, knowledge and experience across teams and departments.
Often people search lacks reliability or isn’t the most up-to-date, meaning that internal data becomes inconsistent and causes miscommunication when sourcing information from other teams. With LumApps, they have a powerful search mechanism, coupled with optional AI-supported search extensions to ensure that data is intuitively categorised and easy to find when you need it.
3. DISTRIBUTION OF INFORMATION ACROSS PLATFORMS
Everyone works in different ways, however when it comes to key company content, dispersal across multiple sources makes it hard to easily collaborate and update to the most recent versions.
The need to centralise company documentation and enable simple collaborative working is vital, and can be handled under your shared company intranet, meaning that documents can’t get lost and accurate information can be shared. LumApps’ powerful directories and search functionalities mean that information can be stored in useful locations across the intranet for use by relevant departments.
4. SCATTERED EXTERNAL SYSTEMS & DOCUMENTATION
Especially when employees use different modes of work, such as online editors, offline documents, PDFs and external systems, it’s hard to keep track or access what you need, you’re constantly reliant on ‘who edited it last?’ and ‘where is it saved?’.
Your digital workplace means that work cannot be lost, and documents can be categorised and accessed from the shared company resources. Furthermore, external systems can be integrated into the structure of your solution, meaning that there is less reliance on separate platforms - it’s all in front of you!
5. FRACTURED COMMUNICATION & KNOWLEDGE SHARING
It is difficult to seamlessly share knowledge and information when communication is taking place across email, phone, Teams, Google Meet, WhatsApp - you name it. By condensing communication styles under your shared digital workplace, you can access all forms of communication at the click of a button, and ensure you are reaching your colleagues by the best method of contact for them.
LumApps has an extension library with over 100 integrated platform options to help you build your ideal communication hub including Google, Microsoft, Confluence, Slack, Discord, and more
6. REQUIREMENT FOR MICROSOFT TEAMS & DOCUMENT SHARING
Many companies are interested in an intranet, but are concerned about how their solution integrates with vital tech stacks such as Microsoft Teams and Google Workspace. LumApps’ platform can seamlessly integrate Microsoft and Google applications for ease of use across departments.
7. COMPLEX CONTENT REQUIREMENTS & RESOURCE ORGANISATION
Particularly for more complicated company processes, or documents with complex content requirements, they might need specific templates to ensure that work is completed accurately. Resource organisation and procedures can be handled within the LumApps platform to ensure that work is completed to the letter.
8. API & AZURE SEARCH SUPPORT REQUIRING PLATFORM ALIGNMENT
Ask AI is an advanced search functionality within the platform
With our new AI capabilities, we can connect or add a source as a Vertex AI - Search, Azure OpenAI, Vertex AI agent, or Ask AI micro-app to achieve external advanced search functionality.
SEEKING YOUR PERFECT SOLUTION?
Whether you are seeking a single source of truth for your business or want to harness your internal communications infrastructure into one place, an intranet might be right for you.
We would be more than happy to have a discovery call with you to learn more about the challenges you are facing and how we can help you solve them.
