Making Information Easy to Find and Manage
LumApps’ advanced search capabilities
A key challenge for many small and medium businesses is the process of quickly and simply finding what you need, when you need it. Especially for internal departments and teams where multiple tools, platforms and processes are in place, ease of search is essential to maintain productivity and efficiency each day.
An intranet is an instrumental way to pull together company resources, tools and communications under one shared digital workplace, making life easier for employees to get things done and stay connected.
Understanding your needs
Our client highlighted a need for a strong and reliable search experience across their intranet solution. It was important to them that they could easily find content and colleagues, to lean on internal skills and resources. The ability to utilise search tools such as Confluence and Jira were required to provide search capabilities across the solution. Further priorities included improving the staff directory, creating simple navigation around the company’s organisational structure.
Mosaique held a couple of discovery calls with the client to understand their unique requirements and challenges as a business, garnering the capabilities that their intranet needed to achieve. Search experience was key to everything our client’s everyday operations, and something we wanted to solve for them.
In order to combat these industry challenges, Mosaique recommended a few target areas within the LumApps employee engagement platform.
> Powerful search mechanism
The LumApps employee engagement platform harnesses a powerful search mechanism to seamlessly filter across resources and platforms, in order to quickly find what you need. Any resource is one search away.
> Ask AI search extensions
The solution can optionally offer Ask AI search extensions, a valuable feature that increases knowledge management through AI-driven tools such as intelligent search, automated assistance and personalised responses.
> Intuitive navigational structure
Mosaique will support you with the overall UI/UX of your intranet solution, not only ensuring it looks great, but using LumApps’ simple and intuitive navigation to ensure ease of use by all employees across the business.
> Supportive digital assistant
Your life can be made easier with your LumApps Digital Assistant, a conversational aid that can support you in finding information or organising tasks for a seamless, productive work day, every day!
> Informed metadata & taxonomies
By utilising LumApps’ metadata and taxonomies, you can ensure that your content is well structured and categorised in a constructive way for ease of use.
Making your vision a reality
Together, we were able to make our client’s dream search experience a virtual reality. Mosaique supported their vision, and led them through every step of the process, ensuring that the best tools and functionalities of the LumApps platform were utilised, to make daily tasks easier for all employees.
Partnering with LumApps, Mosaique are your dedicated team of UK-based intranet consultants, supporting the development of beautifully designed and perfectly considered intranet solutions that transform operations for SMEs and organisations everywhere.
Interested in how an intranet solution could revolutionise your business capabilities?
Want recommendations on the best features to tackle your industry challenges?
Mosaique are willing to take on the challenge. Learn more about how we can kickstart your digital transformation with our friendly, customer-focused process.
